Customer Care

I have not received a payment. When will I be paid?

Once your Rewards Credits has passed into the confirmed stage, we’ll automatically send any confirmed Rewards Credits you have earned the fifth day of each month. You can view when your next payment will be available on your My Rewards Credits page.

If you are using the Shopping Assistant, your pending purchases are listed as the Rewards Credits earned amount.

Do you have less than the minimum in your account? Don’t worry, just keep shopping! You never lose the Rewards Credits you’ve already accumulated, and we’ll send it to you as soon as you hit your minimum.

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Download the Shopping Assistant

Convenient reminders that earning Rewards Credits is just a few clicks away.